Barclaycard US plans Henderson call center; employee count slated to grow to 1,000

Zappos’ former Henderson headquarters will have new tenants in early 2014.

Barclaycard US, the credit card division of Barclays, is opening a customer-service call center at 2280 Corporate Circle. The British bank plans to hire 400 full-time employees next year, with 700 by 2015 and 1,000 when hiring is complete.

It received $1.87 million in catalyst funds from the Governor’s Office of Economic Development in September.

Employees will work in customer service, retention support, collections and Spanish-language service. A job fair will take place 11 a.m.-8 p.m., Dec. 3 at Green Valley Ranch Resort.

“We’re very excited to become a member of the Henderson community,” Patrick Wright, chief operating officer for Barclaycard US, said in a statement. “We are focused on enhancing the customer experience with our business. This state-of-the-art center coupled with the fantastic workforce in Nevada will help us accomplish this.”

Barclaycard is the fastest-growing credit card issuer in the United States, and seventh-largest overall. It operates two other U.S. call centers, in Newark, Del., and Wilton, Maine.

Barclays is a 300-year-old financial institution with more than $2.25 trillion in assets, with locations in 50 countries and 48 million customers globally. Barclaycard had 33.7 million customers as of June 2013.

“Barclaycard brings a significant presence in the financial services sector to our city and will help diversify and strengthen our local economy,” Henderson Mayor Andy Hafen said in a statement. “As a company that values volunteerism and environmental stewardship, their corporate culture will fit in very well with the lifestyle here in Henderson.”

Contact reporter Kristy Totten at ktotten@reviewjournal.com or 702-477-3809. Follow kristy_tea on Twitter.


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