For 10 years, the United Labor Agency of Nevada has provided a helping hand to working families in need of temporary assistance.

The nonprofit organization, created by local unions that recognized a need among members, operates three major programs but prides itself on its ability to help people gain self-sufficiency, said Audrey Arnold, executive director of the agency.

The basic needs program provides clients with whatever they need, Arnold said, from food to emergency funds to avoid eviction.

People are referred to the agency by their unions, Arnold noted. They often have been laid off, suffered a medical emergency or are going through a major hardship. The agency attempts to meet those needs, from making referrals to providing actual aid.

"They may be laid off or have a catastrophic illness. Maybe they have a child going in the wrong direction and they need some help. Whatever the situation, it causes a hardship. They're facing a 'what do we do now?' (situation), " Arnold said.

Another major service is the citizenship assistance program, which is open to any legal immigrant. The organization provides help moving through the immigration process, Arnold said.

The community services program brings local nonprofits together in a collaborative effort to address issues facing clients, Arnold said.

The agency started as a referral and information program run by local unions. It added a food bank and other programs and now boasts a four-person staff, Arnold said.

In the past year, the organization served 9,434 people with an annual budget of $640,000. Much of that is funded by United Way of Southern Nevada, fundraising efforts and corporate sponsorships.

The agency also requires volunteers. Those interested in participating should contact 648-3500.