Law student demands lifetime supply of Kit Kats over missing wafer

A law student in London is demanding a lifetime supply of Kit Kats after buying a pack of chocolate bars that was missing its crispy wafer, The Independent reported.

Saima Ahmad, a 20-year-old second-year law student at Kings College, London, is demanding Nestle meet her demands, or face her taking legal action.

Ahmad purchased a multipack of eight Kit Kats for £2 last month, and was enraged when she bit into a bar of solid chocolate, ITV News reported.

"Clearly, if I wanted to purchase a confectionery item that is purely chocolate, I would have purchased a bar of Galaxy," Ahmad said. "I wouldn't rule out taking this further if Nestle does not apologize or compensate me adequately."

According to Independent, Ahmad wrote a letter to the manufacturer claiming "monetary and emotional" loss, and quoting case law from the 1930s to back up her arguments. While Ahmad stated that she certainly believes her demands are justified, she admitted she is "trying her luck," adding "if you don't ask, you don't get". 

Independent reported that part of her letter to Nestle reads: "The truth of the matter is; manufacturers owe a duty of care to consumers.

"The specific duty you owe is consistency in your manufacturing process. The failure to take due care in the manufacturing process resulted in a product being defective.

"As a result I feel as though I have been misled to part with my money and purchase a product that is clearly different from what has been marketed by Nestle.

"The loss I have suffered is of monetary and emotional significance."

Contact Janna Karel at jkarel@reviewjournal.com. Find her on Twitter: @jannainprogress