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Crystal Williams has worked in human services for 35 years, the last three as a case manager of chronically homeless people for HELP of Southern Nevada. Most of the 25 people on her caseload are dealing with long-standing addictions and mental health problems.

John Headley’s guardian angels had paws, not wings. Headley was sleeping in his recreational vehicle early Friday morning when his canine companions jolted him out of his slumber.