weather icon Clear
RJAuto Logo
Powered By
Findlay Auto Group Logo

Johnny Legends Mitsubishi wins Customer Experience Award

Mitsubishi Motors North America celebrates Las Vegas-based Johnny Legends Mitsubishi as its West Central Region 2022 year-end Customer Experience Award winner.

Mitsubishi Motors North America recognizes the top-performing dealer partners across the nation, those with the highest commitment to customer satisfaction and ensuring a seamless customer experience in both sales and service operations.

“We are excited to provide Johnny Legends Mitsubishi as a premier Mitsubishi Motors dealer partner in the region,” said Pete Urso, dealer principal in Las Vegas. “We are proud of what our team has achieved, as exceeding the expectations and needs of our customers every day is why we come to work. We may have reached No. 1 in our region, but we’ll never rest on our laurels. Customer service and satisfaction has always been a part of who we are, and we’re only just getting started.”

Mitsubishi Motors North America CEO Mark Chaffin said: “Mitsubishi Motors is changing minds and attracting new customers to the brand, and this can be directly attributed to the hard work of our dealer partners, like Johnny Legends Mitsubishi, who bring the brand to life for our customers. Achieving record-breaking sales and successfully launching the all-new Outlander Plug-in Hybrid would not have been possible without our dealer partners’ energy, enthusiasm and dedication.”

Mitsubishi Motors North America’s National Customer Experience Award combines the Customer Sales Satisfaction Index and the Customer Satisfaction Index program scores to determine rankings.

Urso also credited the popularity of the Outlander and his dealership’s focus on helping businesses with commercial fleet options in sales and service.

“We started growing our commercial division the last few years, and it continues to flourish,” he said.

The honors and awards keep coming for Mitsubishi as it has received additional accolades including:

Mitsubishi Motors North America ranked No.1 in Mass Market Brand in Customer Service Index (CSI) by J.D. Power &Associates. The company ranked second in Overall Brand Available within the industry.

Mitsubishi’s 2023 Outlander Plug-In Hybrid Electric Vehicle garnered awards including the No. 1 Family Green Car of the Year by Green Car Journal and was named the 2023 Car of the Year with a Latin Flavor by Puros Autos.

Don't miss the big stories. Like us on Facebook.
Las Vegas Chrysler Dodge Ram built by Agate Construction

Agate Construction announced the completion of a ground-up Chrysler Dodge Ram dealership for the Chapman Automotive Group. The state-of-the-art facility is conveniently located at 3470 Boulder Highway.

Findlay Subaru selects hometown charities for Share the Love Event

Anyone who buys or leases a new Subaru vehicle at Findlay Subaru of Las Vegas through Jan. 2 can choose Hearts Alive Village, Red Rock Search and Rescue or one of the four national charities partnering with Subaru of America to receive a $250 donation during the Share the Love Event.

Findlay continues support for Nevada PEP

Findlay Automotive has been supporting Nevada PEP for nearly 10 years. Over the past 28 years, Nevada PEP has been empowering families to be lifelong advocates for their children through education and skill building.

Ascent Automotive Groups wins Top Work Places Awards

Ascent Automotive Group — the parent company of Lexus of Las Vegas, Lexus of Henderson and Centennial Subaru — recently was honored with the coveted Top Work Places 2023 Awards for Top Managers Midsize Companies and Overall 3rd Place Midsize Companies.

Centennial Subaru sponsors dog adoption event

Centennial Subaru is sponsoring a dog adoption event Saturday from 10 a.m. to 1 p.m. for A Path 4 Paws Rescue, a Southern Nevada nonprofit, volunteer-based organization that rescues all breeds of dogs to give them a second change at finding a loving home.

Las Vegas Centennial Subaru bicycle event set for Saturday

Las Vegas Centennial Subaru is sponsoring a “Ride to Remember” cycling event Saturday in conjunction with “3 Feet for Pete,” a Southern Nevada memorial honoring Pete Makowski, a cyclist who was killed in 2013 when he was struck by a gravel truck.

Gaudin breaks ground on Porsche Center Henderson

Gaudin Motor Co. broke ground Sept. 25 on Porsche Center Henderson, located at 7779 Eastgate Road. The new dealership is scheduled to open in fall 2025

Findlay, Speedway Children’s Charities on track to help kids

Findlay Automotive Group donated $6,750 to Speedway Children’s Charities, which has distributed more than $65 million to organizations that serve children across the country.

Centennial Subaru honored with Love Promise award

Centennial Subaru was recently honored with Subaru’s Love Promise 2023 Community Commitment Award for outstanding commitment to the Southern Nevada community. Subaru Corp. and Subaru of America Inc. recognized the dealer for its support of local community with time, resources and love.