Business lets customers purchase other stores’ surplus online, pick up at North Las Vegas warehouse

Ever buy something and decide to return it? Maybe there was a small tear or the color wasn’t right.

Most people don’t think twice about what happens to those items, but often many of them don’t end up back on the store’s shelves. Items that have been opened cannot be resold by many stores, so they send those items to Liquidity Services, a Washington, D.C.-based company and parent company of liquidation.com.

In North Las Vegas, you can find them inside a 150,000-square-foot warehouse at 3010 E. Alexander Road, Suite 1001.

The idea behind Liquidity Services Warehouse is that every organization has surplus — assets or inventory that are no longer required — so why not lend a helping hand?

“Liquidity Services provides strategic services to organizations to help them manage their surplus assets — everything from returned consumer goods, overstock inventory, idle equipment and other assets they no longer need,” said Jeff Rechtzigel, vice president of e-commerce at Liquidity Services. “It’s a $150 billion market and growing industry. Business trends — from the rise of returns to rapid product obsolescence to a consumer focus on sustainability — are creating more surplus, which puts pressure on organizations to effectively manage it.”

Inside the warehouse, everything from appliances and toys to furniture and electronics can be found. According to liquidityservices.com, there are over 500 product categories, including apparel, jewelry and clothing.

The company sells everything from commercial surplus inventory and government surplus assets in an online environment. Bulk lots are sold by the truckload, pallet or small package, and conditions range from new and in a box to customer returns and used.

Some of the 75 workers sort out items based on category and condition. They do product testing, take photos, box the items and add a manufacturer’s suggested retail price. The items are then placed online with additional information about their condition and open for bidding at liquidation.com.

The warehouse, which opened in 2011, also features items on secondipity.com for those who want to make single purchases. Online auction winners can pick up purchases inside the North Las Vegas building or work with the company to ship items.

Auctions typically run between two and three business days, and the website gets approximately 8 million unique visitors per year and hosts over 350,000 auctions annually.

Customers can score more than an 80 percent savings, according to Alan Noble, general manger of operations for Liquidity Services .

“We go through at least 170 orders a day on average,” he added.

Not all items that are featured online are in pristine condition. Some products have major cracks and tears but are featured for their specific components, such as a cable or wire.

The company’s busiest season is winter, when it sees many holiday purchase returns and a surge in television returns after the Super Bowl.

While the company won’t disclose which retailers it works with, a tour inside its warehouse showed top brand names. Many items still had price tags and showed only a few wears and tears.

“We can’t mention specific companies, but we can say we work directly with half of the top 20 retailers in the country, including the biggest online retailers in the county,” Rechtzigel said.

Electronic items, such as tablets, cameras and cellphones, are also popular at the warehouse because they can be hard to sell once personal information is implemented. Employees are able to wipe the memory clean, check their condition and resell them.

Even nonperishable foods are resold.

Some of the more unique items that warehouse manager of operations Trevor Morgan has seen are Jacuzzis, tube socks, bath socks and kayaks. He said nothing surprises him anymore.

“If they sell it, we get it,” he said. “We get whatever is hot at the time. For a while we were seeing a lot of Fitbits and hoverboards. Right now we’re getting a ton of iRobot vacuums.”

The company has warehouses across the U.S. in Texas, Indiana and North Carolina, and in Canada, and items can be shipped globally. The company has buyers in nearly 200 countries and territories, according to Rechtzigel.

“The retail portion of our business is fueled by flexible return policies, growth of online and omnichannel retail, and an increased focus on sustainability initiatives,” Rechtzigel said. “In the U.S., approximately 8 percent of everything purchased in brick-and-mortar retail stores is returned, and at least twice that amount for online retail. The total volume of consumer returns is $260 billion annually. Liquidity Services is providing the retail industry with a trusted solution.”

An open house in North Las Vegas is being planned for the fall.

To reach North View reporter Sandy Lopez, email slopez@viewnews.com or call 702-383-4686. Find her on Twitter: @JournalismSandy.

ad-high_impact_4
Local
Weather will cool slightly through the end of the week
The weather will cool slightly through the end of the week., but highs are still expected to be slightly above normal for this year. (Bizuayehu Tesfaye/Las Vegas Review-Journal) @bizutesfaye
Mayor announces new public-private partnership
Mayor Carolyn Goodman announced the creation of the Mayor’s Fund for Las Vegas LIFE, a public-private partnership that will allocate money to the city’s neediest.
Fremont9 opens downtown
Fremont9 apartment complex has opened in downtown Las Vegas. (Marcus Villagran/Las Vegas Review-Journal) @marcusvillagran
Fall fairytale gets cozy at Bellagio Conservatory
Bellagio Conservatory introduces its fall-themed garden titled "Falling Asleep." (Marcus Villagran/Las Vegas Review-Journal) @marcusvillagran
What the house that Ted Binion died in looks like today
Casino heir Ted Binion died in this Las Vegas home in 1998. Current home owner Jane Popple spent over $600,000 to restore and modernize the home. (Marcus Villagran/Las Vegas Review-Journal) @marcusvillagran
Rescue Mission employees terminated
Don James, a former employee for the Las Vegas Rescue Mission, talks about the day his team was terminated. (Erik Verduzco/Las Vegas Review-Journal)
Raiders Cupcakes at Freed's Bakery
Freed's Bakery will have Raiders-themed cupcakes available in store and for order during football season. (Marcus Villagran/Las Vegas Review-Journal) @marcusvillagran
51s fans say goodbye to Cashman Field
Las Vegas 51s fans said goodbye to Cashman Field in Las Vegas, Monday September, 3, 2018. (Marcus Villagran/Las Vegas Review-Journal) @marcusvillagran
51s owner Don Logan's last weekend at Cashman Field
Don Logan, owner of the Las Vegas 51s, gives a tour of Cashman Field before the team's final weekend using the field. (Marcus Villagran/Las Vegas Review-Journal) @marcusvillagran
Metro Asst. Sheriff Brett Zimmerman on Aug. 8 officer-involved shooting
Metropolitan Police Department Assistant Sheriff Brett Zimmerman met with media Monday to discuss the details of the 14th officer-involved shooting of the year. (Madelyn Reese/ Las Vegas Review-Journal)
Matt Kelly Elementary School hosted its third annual Back-to-School Red Carpet Program
Matt Kelly Elementary School hosted its third annual Back-to-School Red Carpet Program where community and business leaders joined to welcome students back with an inspirational welcome. Bizuayehu Tesfaye/Las Vegas Review-Journal @bizutesfaye
Star Trek fans on show’s enduring popularity
Star Trek fans at the Star Trek Convention 2018 talk about why they think the show has stayed popular across the years Thursday, August 2, 2018. (Marcus Villagran/Las Vegas Review-Journal) @brokejournalist
Nonprofit provides clothing for homeless
Sydney Grover of Can You Spare A Story?, talks about how she founded the non-profit organization. (Marcus Villagran/Las Vegas Review-Journal)
Family remembers deceased mother
Family members of Adriann Gallegos remember her. (Marcus Villagran/Las Vegas Review-Journal) @brokejournalist
Camp Broadway teaches kids how to sing and dance
The Smith Center's seventh annual Camp Broadway musical theater program gives 150 kids ages 6-17 an opportunity to learn musical theater skills from industry professionals over a five-day period. Marcus Villagran/ Las Vegas Review-Journal @brokejournalist
Restoring classic Corvettes to perfection
Members of the National Corvette Restorers Society Convention talk about what it takes to earn the NCRS Top Flight Award for a restored Corvette at South Point in Las Vegas on Tuesday July 17, 2018. (Marcus Villagran/Las Vegas Review-Journal) @brokejournalist
Watch Ruthless! at Las Vegas Little Theatre
The musical Ruthless! will be playing at Las Vegas Little Theatre from July 13-29. (Marcus Villagran/Las Vegas Review-Journal) @brokejournalist
Cadaver art and sword swallowing at The Dark Arts Market
Curator Erin Emrie talks about her inspiration for The Dark Arts Market at Cornish Pasty Co. in Las Vegas Tuesday, July 10, 2018. (Marcus Villagran/Las Vegas Review-Journal) @brokejournalist
'NO H8' Campaign comes to Las Vegas
Hundreds of locals participate in the NO H8 campaign founded by Adam Bouska and Jeff Parshley as a response to Proposition 8, a California ban on same-sex marriage. The campaign has since evolved to represent equal treatment for all. (Marcus Villagran/Las Vegas Review-Journal) @brokejournalist
What to expect at Station Casinos' Fourth of July celebration
Station Casinos' is hosting its annual 4th of July celebration with Fireworks by Grucci. Fireworks scheduled to go off on Wednesday, July 4 around 9 p.m. at Green Valley Ranch Resort, Red Rock Resort, Fiesta Rancho and Texas Station. (Marcus Villagran/Las Vegas Review-Journal) @brokejournalist
Star Wars and Golden Knights mashup at downtown art shop
Star Wars and Vegas Golden Knights fans attend the Boba Fett Golden Knight Paint Class at The Bubblegum Gallery in Las Vegas, Friday, June 29, 2018. (Marcus Villagran/Las Vegas Review-Journal) @brokejournalist
Tourists and locals enjoy Independence Day fireworks at Caesars Palace
Hundreds of tourists and locals gaze at the Independence Day fireworks show at Caesars Palace on Saturday, June 30, 2018. (Marcus Villagran/Las Vegas Review-Journal) @brokejournalist
Clark County recount votes in commission’s District E primary
Clark County staff begin the recount requested by candidate Marco Hernandez in the democratic primary for the County Commission's District E seat on Tuesday, June 26, 2018. (Marcus Villagran/Review-Journal) @brokejournalist
Long-running local hip hop producer wants Vegas rappers to shine
Las Vegas Hip Hop producer and co-owner of Digital Insight Recording Studios Tiger Stylz reflects on 30 years of music production in the city. (Marcus Villagran/Review-Journal) @brokejournalist
"Pawn Stars" fans visit Richard Harrison's memorial at Gold & Silver Pawn
"Pawn Stars" fans from around the world visit the Gold & Silver Pawn Shop in Las Vegas following the passing of Richard "Old Man" Harrison on Monday, June 25, 2018. (Marcus Villagran/Review-Journal) @brokejournalist
Construction for new 51s ballpark underway
New home of the Las Vegas 51s is planned to be finished by March 2019 in Summerlin according to team president Don Logan. (Marcus Villagran/Review-Journal) @brokejournalist
TOP NEWS
News Headlines
Add Event
Home Front Page Footer Listing
Circular
You May Like

You May Like