weather icon Clear

Holograms guide travelers at McCarran airport in Las Vegas

Updated May 15, 2017 - 12:58 am

They’re slightly creepy and definitely kooky, but they’re supposed to make the airport a little less spooky for travelers passing through Las Vegas.

A team of three hologram workers quietly popped up at McCarran International Airport to help direct passengers toward tram connections headed out of the D-Gate satellite concourse.

The lifelike video projections dispense advice geared toward Sin City tourists with phrases like “Don’t roll the dice with your baggage. Save that for the casino,” or “Don’t play the odds yet. Make sure you’re getting on the right tram.”

Most travelers ignore the avatars, while others might glance over.

A small handful, like Brian Gladman of Toronto, Canada, stop to listen and then laugh at the cartoonish characters.

“I love this sort of geeky stuff,” Gladman said as he waved his hand in front of “Adam,” almost hoping for a reaction from the hologram. “It’s pretty cool technology.”

The virtual assistants were rolled into the D-Gate lobby in mid-December under a $36,000 installation and maintenance contract with PRSONAS, a hologram developer in Durham, North Carolina, airport spokeswoman Christine Crews said.

Dressed in blue polo shirts and black slacks, each figure has a different name, but their messages are generally the same. Jennifer is positioned near the blue tram leading to Terminal 1, while Adam directs travelers to the red tram for Terminal 3. Angie gets to stand with a human counterpart at the information desk.

“The novelty catches some people’s attention,” Crews said. “If we offer multiple channels to reach more people, then we see more success.”

Jennifer, Adam and Angie have the capability to interact with travelers, but Crews said the option was switched off so that travelers can keep moving through the high-traffic corridor.

Their fixed scripts have changed in the brief time the holograms appeared at the airport. Some messages were too long, while others didn’t strike the right chord.

“I like it and it’s interesting, but I don’t understand her,” Germán Huamán said in Spanish after listening to Jennifer.

Airport officials are studying whether the hologram trio should offer messages in additional languages.

“We’re trying to get the message right in English before we translate it,” Crews said.

Muffler laws are loud and clear

The low rumble of a muffler spewing car exhaust is a familiar sound, but William from Las Vegas wanted to know whether there was a specified noise limit for vehicles traveling on Nevada’s roads.

Some vehicles, he says, make as much noise as a stock car getting ready to race down the freeway.

“It sounds like I am driving at Las Vegas Motor Speedway instead of on our city streets.” William wrote in an email to the Road Warrior.

There isn’t a specified decibel level that would be considered “too noisy,” but it’s definitely against the law to increase the sound of your muffler by cutting or bypassing factory-issued emission systems, Nevada Highway Patrol Trooper Jason Buratczuk said.

Drivers caught with a modified exhaust system would be slapped with a $1,000 fine and required to bring their vehicles back into compliance.

“It’s up to the individual officer to determine that particular vehicle is breaking the law,” Buratczuk said. “Making your car loud could be expensive if you get a citation.”

Signal needs adjusting

Keri from Las Vegas wanted to know whether the signal timing could be adjusted along Hollywood Boulevard’s intersections with Bonanza Road and Owens Avenue.

“I am tired of sitting at a red light at 5 a.m.,” Keri said. “The timing is set to give preference to Owens and Bonanza, but Hollywood is the major street here.”

A pole was damaged at Hollywood and Owens, which affected the signal timing for these intersections, Clark County spokesman Dan Kulin said. The pole will be replaced soon, he said.

Blinking yellow signal requested

Like many readers, James is a fan of blinking yellow left turn signals and wanted to know whether the city of Henderson had plans to install them at two intersections: westbound St. Rose Parkway, turning left onto Executive Airport Drive, and at southbound Bermuda Road, turning left onto St. Rose.

Henderson spokeswoman Kim Becker said a flashing yellow left turn arrow is “a possibility” at Bermuda and St. Rose, and the intersection will be added to the city’s study list.

However, St. Rose and Executive Airport isn’t a good idea, because it is along a high-speed approach that makes it difficult for drivers to judge the speed of oncoming traffic, Becker said. That intersection will remain as a protected left turn solely by a green arrow signal.

“The flashing yellow arrows are an efficient way to direct traffic when used in the right places,” Becker said.

Questions and comments should be sent to roadwarrior@reviewjournal.com. Please include your phone number. Follow @RJroadwarrior on Twitter.

Don't miss the big stories. Like us on Facebook.