To the editor:
In response to the Oct. 27 story, “Some motorists to get DMV notice seeking insurance status”:
DMV spokesman Tom Jacobs is wrong when he states, “If you received a postcard, don’t panic, that’s just us requesting some information.” What he’s not saying is that the card also informs you that your registration will be suspended if you don’t provide the information, and you will be fined $250.
Why wouldn’t I panic? I have been driving for 50 years, and never a day without insurance.
Mr. Jacobs is also wrong when he says that the DMV did not lose records, because that is exactly what happened to me. I have had to call both my present and previous insurer to resubmit required information. I also had to call DMV to follow up because even after submitting the information, I received notice that my registration was being suspended.
I had updated my information online, as you are able to do. After receiving a suspension notice, I followed up with DMV and learned that “for some reason” it didn’t take. So I got the suspension notice because the computer had a glitch and the information I thought I had updated wasn’t updated.
I was instructed to complete the card and mail it in. After a couple of weeks I followed up with DMV again only to be told that they had not yet received the card. If the DMV didn’t lose my insurance records, why was I asked to resubmit the information and threatened with suspension of my registration?
If the DMV didn’t lose records, then who did, and why was the DMV telling me they didn’t have the information?