With all its challenges ranging from long hours to becoming familiar with product lines, the car business can be satisfying as evidenced by three sales consultants who have joined Henderson Nissan in the past three months.
Among those who have prospered by attending a seminar called “The Road to the Sale” before joining the dealership in the Valley Automall have been Joe Spann, George Sly and Andre Moore.
“These three people all went through the class at the same time, and they’re all doing well,” said Henderson Nissan General Manager Marty McKenna. “This is a tough business but it can be very satisfying. Joe, George and Andre are all entering the car business at a tough time, and they will do well in the end.
“If you work hard in the car business, you can make good money. However, you must pay your dues and be dedicated. There are a lot of obstacles to overcome that we didn’t have years ago.”
Spann had been laid off at previous employment. He was out of work for more than six months before attending the seminar in June.
“This was new territory for me,” said Spann, a 52-year-old native of Chicago who has lived in Las Vegas for nine years. “I learned how to overcome rejection, how to greet people and most importantly to have a positive attitude.
“You cannot prejudge anyone no matter what they drive up in. Everyone who comes here has a purpose and it’s our job to help them.”
Spann said he sold his first car to Jack Hart, the owner of Anytime Fitness in Henderson.
“Jack knew exactly what he wanted when he got to the dealership,” said Spann, who added that Hart bought a 40th anniversary 2010 Nissan Z sports car.
“I was very nervous because it was my first deal, but I not only sold someone a car, but also made a friend at the same time.”
“It was a great car-buying experience,” said Hart, who has been in Southern Nevada for 3½ years. “He was a natural.”
Moore, 42, is a former heavy equipment mechanic who also worked as mill machine operator for Ford Motor Co. He joined the car business after moving to Las Vegas in April of this year.
“Ford offered us a buy-out, so I took it,” he said. “When I got out here, the employment situation wasn’t good. I decided one day to try sales. I love the car business. I will never forget the rush I experienced with my first car deal.”
Sly, 57, a native of Rogers, Ark., who lived most of his life in Waco, Texas, has lived in Las Vegas since June. He took the seminar taught by a national consulting firm, and jumped into the car business.
“I have been in customer service all my life,” said Sly. “The car business is about customer service, being honest with customers, having one-on-one commitment and building trust. I get a great thrill out of selling a car. The satisfaction you get comes in knowing that the person you sold the car to is making one of the biggest purchases of his or her life. They trust you, and most times become a friend as well as a customer.”
For further information regarding Henderson Nissan or any dealership within the Super Store Auto Group, call 558-5800 or visit www.hendersonnissan.net.