Follow-up important to Monterey builder

He helps them maintain their new condominium homes.

In fact, Partida has been inside almost all of the homes located within the guard-gated country club community at least a few times, first while working inside them during the final construction phase and then as the “go-to-man” as the head of Monterey’s on-site customer care program.

“I have been working at Monterey for three years now. I first came to Monterey in order to complete the interiors. I know every single home here like the back of my hand. Now I’m fortunate to be able to work full-time on the customer service end by serving as Monterey’s superintendent of customer service,” Partida said.

Partida meets with all buyers as he supervises the walk-through process as well as services the builder’s bumper-to-bumper warranty which is included with each purchase.

“Basically, I follow up on all issues that may arise during a homebuyer’s initial walk-through taking care of them even before the buyers move in,” Partida said. “Then I follow up with each homeowner throughout their first year at Monterey.”

Through his work, Partida knows the details of Monterey’s 27 different floor-plan variations. Studio, one- and two-bedroom single-level homes as well as two-story townhomes are available, measuring from 624 to 1,600 square feet and priced from the mid-$100,000s.

To visit Monterey from the Las Vegas Strip, take Sahara Avenue east. Turn right on Paradise Road and left on Karen Avenue. Enter the community through the Las Vegas Country Club Estates gate on Karen Ave nue, located between Paradise Road and Maryland Parkway. to the sales center. The sales office is open from 10 a.m. to 5 p.m. daily. For more information about Monterey, visit montereylvcc.com or call 796-9700.