One Hour Air Conditioning & Heating Vice President Donavan Rohde is an industry veteran. With over 15 years of experience, Donavan has spent his entire professional career serving the Las Vegas community.
“I understand the dynamics of Las Vegas,” Rohde said. “We offer maintenance, installs of new equipment, and indoor air quality solutions seven days a week. Our purpose is to make it as convenient as we can for the customer.”
Leading a team of approximately 30 service technicians and 22 installers, Rohde prides himself on exceptional customer service.
“Our technicians take pride in going the extra mile for the customer,” Rohde said. “Our Google rating is 4.8 after 2,800 and growing reviews.”
Based on his extensive knowledge and remarkable customer service, One Hour has proven it is a company Las Vegas can trust with a vital component in their home.
“In my opinion, the most vital part of your home in Las Vegas is your air conditioner,” Rohde said. “You only notice it when something goes wrong.”
As the temperatures rise, Rohde recommended homeowners schedule an annual tune-up of their air-conditioning system to avoid an untimely breakdown.
“Your air conditioner is never going to tell you when it’s going to break,” Rohde said. “It’s like a car, you want to keep it maintained to extend the life of the system.”
Rohde said regular maintenance will retain the efficiency of the system, which could reduce your electricity bill.
“Also, it, hopefully, (will) prevent you from that inconvenient breakdown in the middle of summer,” Rohde said and added another benefit to regular maintenance. “The industry is ever-evolving with new technology so there might be something that can protect your system better or make it more efficient.”
Through May 31, customers can schedule an air conditioner tune-up for only $59, saving 50% off the standard price of $119.
During each annual tune-up, One Hour’s experienced technicians thoroughly inspect the entire air-conditioning system. This includes examining and evaluating 29 to 43 points depending on the type of system.
If a problem is detected, technicians can perform most repairs immediately as One Hour vans are fully stocked with common parts.
“We understand in today’s world everyone has a busy schedule,” Rohde said. “So, we try to make it as convenient as possible.”
Customers can schedule an air conditioning tune-up quickly, typically either on the same day or the next day. The one exception is scheduling may be delayed when the temperatures increase quickly.
“When we have a burst in the business, or what I call spikes in the weather, our availability can become limited,” Rohde said. “That’s why it’s important to schedule before the temperatures become extreme.”
Besides the early season special, One Hour offers a Breakdown Free Guarantee to those scheduling air conditioning tune-ups.
“If your system breaks down during the season, we’ll come out,” Rohde said. “The cost for the tune-up will be applied toward any repair cost.”
One Hour is a full-service air conditioning and heating contractor. When breakdowns occur, One Hour offers 24-hours-a-day, seven-days-a-week emergency service year-round without any increase in cost. Priding itself on its competitive pricing, One Hour never changes based on the season or time of day.
If an air-conditioning system needs to be replaced, One Hour offers a variety of choices and brands to choose from.
“The misconception around air conditioning is one box fits all,” Rohde said. “And one box is your only choice. That is not the case.”
A comfort adviser evaluates the home’s layout, the current system, and customer’s needs. Once the evaluation is complete, the adviser provides a comprehensive free estimate for a system replacement.
Another factor Rohde recommends customers take into consideration is the indoor air quality of their home.
One Hour offers several solutions to improve the home’s air quality including electronic air cleaners, UV modules, HEPA Bypass Air Filtration systems, and humidification applications.
“There are elements inside everyone’s home,” Rohde said about allergens, germs/viruses, and toxic odors. “There are things you can add to your system to control and neutralize those elements and make the air cleaner.”
Adding indoor air quality solutions to the air conditioner improves the system’s overall protection while fighting allergens.
“The number one cause of an air-conditioning and heating system breakdown is dirt and dust,” Rohde said. “An electric air cleaner will do better to keep the system cleaner.”
One Hour offers a protection program to make it easy for customers to get their annual service. Its Comfort Club membership offers an annual heating and cooling inspection, no diagnostic fees, 15% discount on repairs and services, front-of-the-line service, and hassle-free scheduling. The annual cost of the membership is $168 but customers can make a low monthly payment of $14 for the membership.
Proudly serving the Las Vegas area for over 40 years, One Hour Air Conditioning & Heating offers round-the-clock availability, straightforward pricing, a 100% satisfaction guarantee, and trained specialists. To request an appointment, visit www.onehourairlasvegas.com or call (702) 745-4919.
Members of the editorial and news staff of the Las Vegas Review-Journal were not involved in the creation of this content.