TIPS ON TIPS
April 17, 2008 - 9:00 pm
If Las Vegas had an official handshake, one of the palms would conceal a dollar bill. It may be oversimplifying matters to say that ours is a town run on tips, but nowhere else will you find such a high percentage of citizens driving to their minimum-wage jobs in luxury cars.
"The tipping is better in Las Vegas than most places, because so many of the tippers work in service industries themselves," said Michael Politz, publisher of Food and Beverage Magazine.
Traditionally, gratuities were considered -- hence, the word -- gratuitous.
"The original point of tipping was to say that I've had especially good service, and I want to acknowledge and reward that," said Mary Herczog, author of "Frommer's Las Vegas" and "Las Vegas For Dummies."
Forty years ago, notes Florozeen Gray, president of the Protocol Etiquette School of Nevada, the change left over from a transaction was accepted and appreciated.
However, as Gray noted, "in today's society, we set a standard on tipping." A specific percent or dollar amount is expected to be rendered after a specific service is provided -- as long as it's not provided poorly.
It's not surprising then that tip-takers have grown to take what should be considered gifts of appreciation for granted.
"Workers have been forced into this position, some of them, by the bottom-line stinkers, who are cheating their employees and expecting that their customers will make up for what is their responsibility, which is to pay their employees what they're worth," said Herczog.
In fact, since 1994 -- when the IRS instituted the Social Security tip credit -- servers have been paying taxes on their tips.
"And, as the employees had to report what their tips were, I'm sure the business owners saw that these minimum-wage people were making some good money," said Gail Sammons, chairwoman of the Hotel Management Department at the University of Nevada, Las Vegas.
Accordingly, the base salaries of the most heavily tipped jobs usually do not keep pace with the cost of living.
"A small gesture of a few dollars could have a great impact on the life of someone in the service industry," Gray said. "Plus, it is the right thing to do."
But how much do service providers deserve ... and do they always deserve something?
The Review-Journal surveyed five service-industry experts, seeking to gauge the proper gratuities for 24 commonly tipped Las Vegas services -- if they're performed well.
Remember to check if a service charge, normally 15 percent to 18 percent, is already included in your bill, and adjust your tip accordingly.
Gail Sammons
Chairwoman of the Hotel Management Department at the University of Nevada, Las Vegas
Waiter: 20 percent
Waiter for a comped meal: 25 percent
Cocktail server: 15 percent to 20 percent, $1 per drink if comped
Bartender: 15 percent to 20 percent
Sommelier: 10 percent
Restaurant maitre d': $10 for an upgrade
Cab driver: 15 percent to 20 percent
Food deliverer: 20 percent
Valet parker: $2 in, $2 to $5 out
Bellhop: $2 to $5 per bag, depending on weight
Concierge: 10 percent of the service
Maid: $5 per night
Room service: 20 percent
Washroom attendant: $1 to $2
Dealer: 10 percent if you're winning, $1-$2 if you're losing
Poker dealer: n/a
Slot jackpot: 10 percent
Skycap: $2 to $5 per bag, depending on bag weight
Airport overflow parking van driver: $2
Hairstylist: 20 percent
Shampoo person: $1
Manicurist: 20 percent to 25 percent
Massage therapist: 15 percent to 20 percent
Pool attendant: $1 to $2
Mary Herczog, author, "Frommer's Las Vegas" and "Las Vegas For Dummies"
Waiter: 15 percent
Waiter for a comped meal: 15 percent
Cocktail server: 15 percent
Bartender: 15 percent
Sommelier: Zero; they're just doing their jobs. I don't get the point of that.
Restaurant maitre d': Zero; unless you're trying to bribe them for a table, then it's $20
Cab driver: 15 percent
Food deliverer: $1 to $2
Valet parker: Zero in, $1 out
Bellhop: $1 per bag
Concierge: Zero
Maid: $2 per night
Room service: 15 percent
Washroom attendant: Loose change
Dealer: $1
Poker dealer: $1
Slot jackpot: Zero; to hell with that, that's mine
Skycap: $1 per bag
Airport overflow parking van driver: Zero
Hairstylist: 15 percent
Shampoo person: Zero
Manicurist: 15 percent
Massage therapist: Zero
Pool attendant: Zero
Florozeen Gray, president of the Protocol Etiquette School of Nevada
Waiter: 15 percent to 20 percent
Waiter for a comped meal: 15 percent to 20 percent
Cocktail server: 15 percent to 20 percent
Bartender: 15 percent to 20 percent
Sommelier: 15 percent to 20 percent
Restaurant maitre d': As much as $20
Cab driver: 15 percent; 20 percent if baggage is loaded and you're helped in and out of the taxi
Food deliverer: 10 percent
Valet parker: Zero in, $2 to $3 out
Bellhop: $1 per bag; $2 if bags are carried to your room
Concierge: $5 to $10
Maid: $1 to $10 per night, depending on how messy your room is
Washroom attendant: $1
Dealer: n/a
Poker dealer: n/a
Slot jackpot: n/a
Skycap: $1 per bag
Airport overflow parking van driver: $2 to $3
Hairstylist: 10 percent to 20 percent
Shampoo person: $5
Manicurist: 15 percent
Massage therapist: 20 percent
Pool attendant: Zero
Michael Politz, publisher, Food and Beverage Magazine
Waiter: 20 percent
Waiter for a comped meal: 20 percent to 30 percent
Cocktail server: 20 percent
Bartender: 20 percent
Sommelier: Zero; why tip them, they're on salary. And you're tipping the (sommelier) for their advice on wine that they're pushing for the restaurant to make more money on?
Restaurant maitre d': Usually, zero, but if people are in front of you and there's no other way to get in, maybe $20 a person.
Cab driver: Round up to the nearest $5.
Food deliverer: 10 percent to 20 percent
Valet parker: $2 to $3 in, $2 to $3 out. But $20 if the sign says "valet full." (Mr. Jackson always has a spot waiting for him.)
Bellhop: $5 per bag.
Concierge: Zero
Maid: $10 per night
Room service: 20 percent
Washroom attendant: $2, but that doesn't mean I don't hate it. You can't wash your hands without tipping someone a buck? There are times that I won't even go into the restroom.
Dealer: 10 percent of your winnings
Poker dealer: n/a. I play video poker. I never tip the machine.
Slot jackpot: $50 to $100
Skycap: $5 per bag
Airport overflow parking van driver: Zero
Hairstylist: $10 to $20
Shampoo person: $5
Manicurist: $5
Massage therapist: Zero, you just pay for the service
Pool attendant: $5
Rick Garman, writer for vegas4visitors.com and author of "Moon Handbooks Las Vegas" and the "Complete Idiot's Guide to Las Vegas"
Waiter: 15 percent
Waiter for a comped meal: 15 percent
Cocktail server: $1 per drink
Bartender: $1 per mixed drink, 50 cents for opening a bottle
Sommelier: 10 percent
Restaurant maitre d': Zero, unless you're attempting to get something out of it, then $20
Cab driver: 10 percent to 15 percent
Food deliverer: 15 percent
Valet parker: $1 in, $1 to $2 out
Bellhop: $1 to $2 per bag
Concierge: Zero, if the concierge is getting you something you could have gotten yourself. But if they're getting you something you couldn't get on your own through your contacts, 10 percent of the cost.
Maid: $3 to $5 per night, depending on how messy the room is
Room service: 15 percent
Washroom attendant: $1, that's one of my biggest pet peeves. I can get my own paper towels?
Dealer: The amount of a bet on a significant win, and $5 to $10 if you're having fun on shift change.
Poker dealer: n/a
Slot jackpot: $20 to each person you're dealing with.
Skycap: per bag $2 to $3
Bell transit overflow parking van driver: $2
Hairstylist: 10 percent
Shampoo person: 5 percent
Manicurist: 10 percent
Massage therapist: 10 percent
Pool attendant: $1 to $2
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