SALT LAKE CITY — Two Utah women who donned princess costumes to see Disney’s “Frozen On Ice” say they were kicked out of the show because their outfits attracted too much attention.
“We came to enjoy the show, and that’s what we wanted. We just wanted a good night,” said Kandra Pearson, who went to the Salt Lake City show Thursday with her friend Andrea Bedke.
The women dressed as Elsa and Ann from the Disney movie “Frozen,” they told KUTV-TV.
“We had girls all over the place,” Pearson said. She said they posed for one photo but stopped when a staffer told them not to.
But Pearson and Bedke said a representative from the production company approached them during intermission and told them to “stop acting like princesses.” Then, they said, security guards asked them to leave.
Larry H. Miller Sports & Entertainment Arena spokesman Frank Zang said the costumes “were so real” that they disrupted the performance because so many people wanted to take photographs with them.
“Multiple requests were made by the ‘Disney on Ice’ production for them to stop posing for pictures during the show. At intermission, guest services staff asked them to leave the arena to prevent further disturbances,” Zang wrote in a statement.
“It was unfortunate that they became too popular among the fans,” added Zang.
Spokeswoman Linda Beltran said production company FELD Entertainment, Inc., is investigating the incident.
Pearson and Bedke say they want a refund and an apology.
“I felt singled out, I felt embarrassed and humiliated in front of all these people,” said Bedke.