Home Subscribe
Jobs Cars Homes Shopping Travel Weddings Golf Best of Las Vegas Photo
.
Member Center

Recent Editions
SuMTWThFS
>> Complete Archive
>> Search the site
.
.
.
.
BUSINESS
.
.
.
.
.
.
.
Nov. 25, 2006
Copyright © Las Vegas Review-Journal


THE STRIP: Tip policy inspires protest

Dozens of pickets gather to decry toke pooling at Wynn Las Vegas

By JENNIFER ROBISON
REVIEW-JOURNAL



A picket stays incognito under a bag Friday at a rally against Wynn Las Vegas' tip-sharing rules. The person claimed to deal at Wynn.
Photo by John Gurzinski.



Pickets rally Friday against the tip policy at Wynn Las Vegas, which redistributes a portion of casino dealers' tips to their supervisors. The marchers drew occasional horn honks from passing drivers.
Photo by John Gurzinski.

Chris Heath came to Las Vegas for Thanksgiving.

She stayed here for a protest.

Advertisement



Heath was standing in front of Wynn Las Vegas on Friday afternoon, rallying against a policy that redistributes a portion of casino dealers' tips to their supervisors.

Heath's brother is a dealer inside the hotel-casino, and she wanted to support him, she said.

"It's wrong for this big, rich man to steal money from people who live paycheck to paycheck," said Heath, a San Antonio accountant who added that her brother's income has dropped 20 percent since the tip-splitting regulation took effect Sept. 1. "If he thinks his front-line managers don't make enough money, he should give them a raise, and not do it on the backs of their subordinates."

Heath was one of dozens of sign-carrying protesters marching outside Wynn Las Vegas in a demonstration organized by the International Union of Gaming Employees, an inactive union that doesn't officially represent dealers at the resort or anywhere else on the Strip.

Jack Lipsman, vice president of the union and a retired dealer with 24 years' experience, said the group initiated the protest because the union wanted to stand up for the rights of dealers at the hotel. He also said the policy could hurt the gaming industry if it's allowed to stand.

"For the first time in 75 years of gaming, (Steve Wynn) is taking dealers' tip money and using it to pay salaries," Lipsman said. "I personally admire (Wynn) because I think he's a brilliant person, but he's out of his league now. He's messing with things that shouldn't be messed with."

Wynn Resorts Ltd. officials established the tip-sharing policy to equalize incomes between dealers and their supervisors. Before the change, dealers at Wynn Las Vegas pulled in an average of $100,000 a year in wages and tips, while their managers typically took home a salary alone of about $60,000 annually.

Executives at the hotel-casino said when they announced the new rule in August that a large base of high-end patrons who tipped generously on big bets exacerbated the pay disparity between dealers and their bosses. The imbalance caused a shortage of workers willing to take on supervisory positions, they said.

The policy, which also gave managers an increase in base wages, realigned dealers to an average of $90,000 a year, while supervisors began making $95,000 a year.

Before the plan went into effect, dealers flooded the Review-Journal and online message boards with letters and statements condemning the policy. One dealer told the Review-Journal he could lose up to $30,000 annually in gratuities.

Now, concerned Wynn dealers are getting support from friends and relatives, retired dealers and dealers from competing resorts.

Bill Wolf, a dealer at Bellagio, said he attended the protest to show solidarity with his fellow dealers.

"Where does it stop? In every department at a casino, employees make more than the managers," Wolf said. "Do we give tip money to pit clerks because they do markers? Do we give them to security because they bring fills? I'm absolutely worried (about losing tips). They'd all do it if they can get away with it here. Why wouldn't they?"

Harmony Hooper, also a Bellagio dealer, said she marched in the demonstration because the new rules at Wynn Las Vegas were unfair to her peers.

"I just don't understand it," Hooper said. "People tip because they like you. Never has someone reached into my toke jar and taken what they wanted."

About 40 protesters with signs were pacing the front of the property 15 minutes before the rally's scheduled start at 2 p.m. By 2:30, roughly 75 demonstrators were on the scene, carrying signs, waving American flags and handing out informational fliers to passing tourists. The marchers garnered occasional horn honks and shouts from passing drivers.

The scene made an impression on at least one tourist.

George Carter, a visitor from Southern California, stopped to chat with demonstrators.

"I'm sorry they have to protest," Carter said. "No one gives money (tips) thinking it's going to management. It's certainly changing my opinion of the company."

Carter said he doesn't gamble much, and he isn't a regular patron of Wynn Las Vegas. But he labeled the policy "dishonest."

"It's despicable somebody who could build that (hotel) would pick the pockets of employees when he doesn't have to," Carter said as he motioned toward the hotel-casino. "He just needs to stop this."

Lipsman speculated that Wynn changed the resort's tip rules to innovate new practices within the gaming sector.

"But it's backfired because it hurts other people," Lipsman said, adding that he believes allotting one worker's tips to another employee is illegal under Nevada Revised Statutes 608.160.

Lipsman said his union is inactive as an organizing group. He said the union didn't intend to try organizing dealers at Wynn Las Vegas.

Friday's protest wasn't the first action taken against the tip-dividing move.

Dealers petitioned Nevada Labor Commissioner Michael Tanchek to issue a ruling on the legality of the policy.

Tanchek announced on Sept. 13 that the practice is legal under Nevada Revised Statutes 608.160 as long as gratuities are shared with Wynn Las Vegas employees who handle customer service.

Also on Sept. 13, two Wynn Las Vegas dealers filed a lawsuit in Clark County District Court seeking class action status for the more than 500 dealers affected under the tip-sharing rule.

Despite earlier activities against the policy, Wynn Las Vegas dealers were not on hand during Friday's protest, though one demonstrator wore a bag over his head and claimed to be a Wynn dealer.

Lipsman said the union told Wynn Las Vegas dealers to avoid the demonstration so they wouldn't lose their jobs in retaliation for railing publicly against the tips policy.

One Wynn Las Vegas dealer who called the Review-Journal earlier this month at Lipsman's request said she felt she would be fired if she spoke out against the resort.

"Everyone is really, really scared," she said. "We try not to take it to the table, but the tension is still there between the floor people and the dealers. Every day you have to deal with it."

The dealer said she and her peers "left great jobs and long vacation times to come to him with this great promise." Dealers came from across the country for an opportunity to work at Wynn, she added.

"I really don't think this is the kind of thing he wanted to promote here," she said.

Wynn executives didn't return a Wednesday phone call seeking comment on the rally or whether the resort's dealers could take part in the event. A spokesman said Friday that officials were out of town for the holiday.

After the dealers sued in September seeking to overturn the tip-sharing rule, Wynn Las Vegas President Andrew Pascal said the pair were welcome to continue working at the hotel "as long as they come to work and do their jobs."

The protesters, who are planning three more demonstrations by year's end, also struck a conciliatory tone Friday.

Said Lipsman: "We're not against (Wynn) in any way. We just want him to get this out of his system and reverse the policy, and we'll walk away friends."

Review-Journal writer Benjamin Spillman contributed to this report.



Advertisement


Contact the R-J | Subscribe | Report a delivery problem | Put the paper on hold | Advertise with us
Report a news tip/press release | Send a letter to the editor | Print the announcement forms | Jobs at the R-J

Copyright © Las Vegas Review-Journal, 1997 -
Stephens Media   Privacy Statement