Premier Mortgage says borrowers should shop around

Like many families, Matthias and Deborah Wolff knew at some point in the future they were going to wish to refinance their home mortgage to take advantage of lower interest rates and better terms. As long-time homeowners, they also knew that making the right choice of which lender to work with could make a huge difference in how smoothly the whole process could go. When the time came to start their refinance process, the Wolffs were smart enough to shop around — one thing that Premier Mortgage Lending owner, Rick Piette, encourages all of his customers to do.

"Even today, with all the changes in financial regulations and the information and protections being provided to the consumer by the Dodd-Frank Act, borrowers aren't always aware they have choices when it comes to their mortgage loan. Many believe they must use the lender recommended by their homebuilder or Realtor, or that a prequalification letter commits them to that particular lender. Not only is that not true, but by failing to shop around for a mortgage loan like any other product, borrowers often end up paying far money than they need to, often thousands of dollars more. All lenders are not the same that's why we encourage customers to shop and compare rates, costs, and terms"

Working with the Wolffs as their Premier Mortgage Lending loan officer was Dianna Herra.

"Often on a first visit with a client, I explain the different loan options and give buyers a list of documents they need to pull together to submit with their application," Herra said. "But on the day I met with the Wolffs, they had everything with them, all organized and in a neat binder — every item that we would need to get their loan started . It was surprising and very refreshing, too. They were so delightfully open and honest and they both recognized that's how we work at Premier, too. I knew right away that we were all on the same page."

Once they started the ball rolling, the entire loan process was completed within a month.

"That was from start to finish, and even included the time it took to wire the money at the end," Matthias Wolff. "We don't have one complaint about our experience with Premier. The entire office was wonderful, kind, knowledgeable and extremely helpful. They really cared about getting it done on time, and everything they told us happened exactly as they said it would or sooner."

Deborah Wolff said, "Dianna and her assistant, Cathy Zora, could not have been better. They kept us informed, processed our loan with no complications, and as far as we're concerned they are pure honesty and were a real delight to work with. We really appreciated the sense of 'morality' in their office. That's important to us. It was obvious to us that Rick chooses to work with people who have the same sense of that morality that he does. We felt he should know how good a business he is running, especially in this day and age. That's why we offered to share our experience."

Premier Mortgage Lending, NMLS No. 393282, is at 701 N. Green Valley Parkway, Suite 125 in Henderson. The full-service lender is a member of the Las Vegas and Boulder City chamber of commerces, Better Business Bureau and Southern Nevada Home Builders Association, as well as an affiliate member of the Greater Las Vegas Association of Realtors.