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Analysis of catheter lines that came apart in the Neonatal Intensive Care Unit at Sunrise Children’s Hospital — when it was done and how thoroughly — is at the center of new criticism from national safety experts.

Less than three years ago, Ken Perrigo’s problems with balance often had him crashing to the floor. To get around the house safely, he began crawling. He was so stiff it would take him nearly an hour to go the short distance from one room to another.

Sharon Ochoa-Reyes, who worked in the Neonatal Intensive Care Unit at Sunrise Hospital, cries as she recounts her ordeal. “It’s so hard to have people thinking I’m a monster,” the mother of four said.

Leonard and Jean Georges share a laugh at the assisted-living home where he resides. After her husband was diagnosed with Alzheimer’s, Jean Georges read all she could about the disease. She now works as a volunteer in the library at the Cleveland Clinic Lou Ruvo Center for Brain Health.