The Regional Transportation Commission's new rapid transit line excited residents in the northwest valley with its express run to downtown, but others who rely on the agency's public transportation were less than thrilled with route changes caused by the service.
Complaints to the transportation department prompted agency leaders this week to reinstate the Deuce bus service from the Strip to downtown.
Allison Blankenship, spokeswoman for the Regional Transportation Commission, said passengers were unhappy that the Deuce bus line along the Strip ended service at Sahara and Las Vegas Boulevard, forcing them to hop an ACE gold line bus to downtown.
"We felt with this launch of ACE, it operationally made more sense (to do away with the downtown Deuce line)," Blankenship said. "A lot of people missed that aspect of the Deuce routing so it's back by popular demand."
The Deuce line again takes passengers to the Downtown Transportation Center on Main Street, where they can continue on to the Strip.
Transportation officials believed the ACE system would adequately serve employees who work in the resort corridor. Passengers could take the ACE express from the northwest to downtown, then switch to the ACE Gold Line that heads down the Strip. The ACE has six stops along the resort corridor compared to the Deuce's 26 stops.
Blankenship said the ACE and Deuce systems compliment each other and no changes are planned to the new ACE line.
The Regional Transportation Commission changes routes and times every six months based on ridership studies. On March 28, the day the ACE went into operation, the transportation agency changed its routes.