Patty Coaley, executive director of Diversity & Inclusion Development with MGM Resorts International, oversees a two-day leadership-training program in properties across the country that helps the company’s 12,000 supervisors and management look inside themselves and remind them of the importance of connecting with humanity.
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The way a friend’s body looked at her funeral — thick cosmetics making the 19-year-old seem unnaturally tan for the time of year — prompted Melinda Coffman to rethink the work she was doing.