Friendly Ford salesmen earn perfect CSI ratings

Friendly Ford sales associates Joe Nazmi and Herb Negron achieved 100 percent Customer Service Index scores for the entire year of 2009. Nazmi and Negron demonstrated tremendous dedication and commitment to customer satisfaction.

"I love my customers at Friendly Ford," Nazmi said. "I provide them with the knowledge they need and the service they require when purchasing a new vehicle. That is the way I would want to buy and that is the way I treat Friendly Ford's customers."

This outstanding achievement comes to those that go above and beyond their regular duties. In this case, Nazmi and Negron showed exceptional dedication to customer service, delivering vehicles to homes, sitting with customers during service calls and managing the sale before, during and after so customers of Friendly Ford felt they got their money's worth, both in a new vehicle and in the Friendly Ford sales experience.

"I think part of it is the Ford product as a whole," said Negron. "Ford now surpasses Honda and Toyota in quality and it is much easier selling a vehicle you believe in and it is even easier to sell one from Friendly Ford."

Find Ford's award-winning lineup of cars, trucks and SUVs at Friendly Ford, 660 N. Decatur Blvd., just north of U.S. Highway 95. Friendly Ford celebrates 40 years at the same location in 2010. Reach the dealership at 870-7221 or go to www.friendlyfordlv.com.