Nevada’s DMV offices reopen following cyberattack

The Nevada Department of Motor Vehicles reopened with limited services and restored a number of online services Tuesday, more than a week after a cyberattack shut down the agency.

The DMV reopened only for customers who have appointments for vehicle-related transactions.

All driver’s license and ID services were still unavailable as of Tuesday, according to Hailey Foster, public information officer with the agency.

Vehicle-related transactions include registration, titling, VIN inspections and drivers’ tests, the DMV posted to its website Tuesday.

Vehicle appointments that were canceled last week because of the cyberattack will be honored as walk-ins, according to the DMV.

“If it pertains to your vehicle, YES, WE CAN DO IT!” the DMV announced in a social media post Tuesday.

The department encouraged Nevadans to use kiosks to complete transactions before visiting an office.

Walk-ins will be accepted during business hours Monday through Saturday, though only Monday through Friday in Carson City. Fees incurred during the outage will be waived.

MyDMV also was restored, the department announced Tuesday afternoon. Nevadans can go online to renew registration, print out their driver’s history and renew their off-road vehicle permit at dmv.nv.gov/mydmvoffline.htm. They also can order personalized plates, report a smoking vehicle and get insurance information.

At the DMV on East Sahara Avenue, Las Vegas residents expressed frustration that driver’s license and ID services were still down.

Deziray Magee said he had an appointment scheduled for Tuesday to get a fresh ID but couldn’t be helped.

“It’s so disappointing,” the Las Vegas resident said. “I got off work early for this. I could have stayed at work.”

Shirley Kempken went to the DMV to get her plates and registration for her vehicle. She also wanted to change her address on her license but must go through a kiosk for that, she said. The staff at the DMV were accommodating, and the person who helped her was efficient, she said.

Sonia Blanco got an extension for her smog test at the DMV, she said. She tried to get her smog test completed online during the outage but wasn’t able to, and she was worried about getting a ticket.

“It was annoying,” she said.

Ernest Durham said he came to register a car from California, and it took only about 10 minutes.

“I’ve had nothing but a great experience,” he said.

Contact Jessica Hill at jehill@reviewjournal.com. Follow @jess_hillyeah on X.